Submit A Quality of Care Complaint
Please provide as much information as possible to assist in determining what steps need to be taken. If you would prefer to talk to someone about this information, please call the MWI Grievance Monitor at 605-573-2000 Monday through Friday between 8:00 to 5:00. If after hours, on a weekend or a holiday, please leave a voice message with your contact information.
If this is a concern of child abuse or neglect, please call the Child Protection Services Intake Toll Free at 1-877-244-0864 Monday through Friday between 8:00 to 5:00. If after hours, on a weekend or a holiday, call 911.
If reported to more than one person, please provide each person's name below.
If you have selected other, please specify below.
If you have selected other, please explain below.
Taking the time to tell us your concerns is very much appreciated. The name of the person making a complaint is not provided to the facility/shelter when addressing the complaint. If the facility/shelter attempts to guess who made a complaint, the grievance monitor will not confirm or deny who made the complaint. If there is not enough information provided on this complaint form, we may not be able to address your concerns. For purposes of obtaining more information or clarifying the details you have submitted, please list your contact information below: